ONE-FED Team

Chief Executive Officer

Dr. Kustin is the CEO and Founder of ONE-FED, a leading organization specializing in patient care and provider services for injured federal workers. With a medical career spanning decades, Dr. Kustin established ONE-FED in 1998, starting as an integrated medical practice in Pembroke Pines, Florida. Under his leadership, the company expanded its reach nationwide, introducing initiatives like DOL Injury Centers in 2017 and Fed-Hurt in 2020 to enhance care and streamline services for federal employees and healthcare providers.

Dr. Kustin’s vision has positioned ONE-FED as a leader in federal claims management and injury treatment, offering a comprehensive 360-degree approach to patient care and provider support. His commitment to innovation, accessibility, and quality has driven the organization’s growth and success in meeting the needs of federal workers and the medical professionals who serve them.

Quote – “It’s always better to have and not need, then to need and not have.”

Chief Zen Officer

Karla brings over 25 years of experience in the wellness space as an integrative health care coach and certified yoga teacher. She integrates practices like yoga and mindful breathing to promote stress management and focus among employees. Karla is passionate about fostering work-life balance and creating a supportive environment that enhances both personal well-being and professional success. Karla also provides a virtual experience for all federal employees to participate in weekly yoga and breathing practices through the ONE-FED live-streaming service. 

Quote – “The sky is the limit.”

Director of Billing/Credentialing

Edwina serves as the Director of Credentialing and Medical Billing for ONE-FED, a company focused exclusively on federal employee treatment and claims management. In this role, she oversees credentialing and contracting processes, ensuring that the organization’s practitioners meet all federal compliance standards and are properly enrolled in federal health programs.

Edwina plays a pivotal role in facilitating partnerships with government agencies, managing provider certifications, and streamlining contracting efforts to support efficient claims processing and exceptional patient care. Her expertise is instrumental in maintaining the organization’s alignment with federal regulations and operational excellence.

Operations Manager

Aramis is the Operations Manager at ONE-FED, bringing a results-driven approach to optimizing business operations. A Florida native, Aramis earned a Bachelor’s of Applied Science in Supply Chain Management from Broward College and has a strong foundation in Lean Operations and Supply Chain Management.

With extensive experience in medical administration, including roles in hospitals and private care practices, Aramis excels at streamlining processes, driving organizational growth, and leading cross-functional teams. His expertise ensures that ONE-FED operates efficiently while maintaining its commitment to exceptional care and service.

Guided by the principle that “An investment in knowledge pays the best interest,” Aramis is passionate about fostering continuous improvement and operational excellence.

Director Of Patient Experience

Ryan is the Director of Patient Experience at ONE-FED, where he focuses on creating seamless, personalized, and empowering journeys for patients. With a strong background in customer service and relationship-building, Ryan ensures every interaction reflects the organization’s commitment to excellence.

Currently completing his Bachelor’s degree in History at Southern Utah University, Ryan combines his academic insights with a passion for connecting with people. Outside of work, he’s an avid sports fan, collector of rare memorabilia, and host of the podcast Behind the Jersey, where he shares the untold stories of professional athletes.

“There may be people that have more talent than you, but there is no excuse for anyone to work harder than you do.”
– Derek Jeter

Chief Information Officer

Meg is the Chief Information Officer at ONE-FED, bringing over 15 years of experience in the digital marketing space. She’s been a strategic part of the web development team since it’s DOL Injury Centers inception in 2017.

Meg is a creative and passionate designer with a BFA in Visual Communications from Endicott College, located just outside of Boston. Originally from Troy, NY, now residing in Fort Lauderdale, FL, Meg’s roots keep her grounded, but her adventurous spirit fuels her love for traveling, boating and spending time at the beach.

A self-proclaimed computer nerd, Meg thrives on blending her technical skills with her artistic vision to create designs that leave a lasting impression. Her passion for design is matched only by her devotion to her family and her amazing dog.

With her positive mindset, Meg approaches life with a laid-back philosophy, guided by the belief, “If it’s meant for you, it will never go past you.”