Are you a Union Leader looking to help your injured members?

We’ve got you covered!

Are you a Union Leader looking to help your injured members? We’ve got you covered!

LEARN MORE ABOUT HOW WE HELP UNION MEMBERS NAVIGATE THE OWCP PROCESS!

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THE #1 ISSUE UNION PROFESSIONALS EXPERIENCE ARE DENIED OWCP CLAIMS. OUR FOCUS IS TO HELP THEM SOLVE IT.

Our mission is an extension of your mission. We work on behalf of federal employees to ensure they obtain the care they deserve after being injured on the job.

Inspired by the folks who deliver our mail, protect our borders, and secure our ports and parks, we are 100% focused on eliminating the barriers to comprehensive and compassionate care. Like the federal employees for whom we advocate, we are tireless experts, navigating the OWCP and never quit until the job is done.

Join Our Comprehensive OWCP Training Program for ALL Union Leaders

As leaders, you understand the importance of ensuring the welfare and protection of your members. At ONE-FED, we share this commitment to safeguarding the rights and well-being of all federal employees. Our comprehensive OWCP training covers a range of topics, including:

  • Understanding OWCP regulations and procedures.
  • Maximizing benefits for injured USPS employees.
  • Effectively advocating for members throughout the claims process.
  • Ensuring compliance with federal regulations and mandates.
  • All training can be performed via ZOOM or in person.

How We Help Union Members

Medical Evaluation
ONE-FED provides initial medical evaluation and physical therapy treatment for injured federal employees throughout our network of OWCP registered providers.
Claims Management
ONE-FED has processed thousands of claims for ALL federal employees since 1998.
Oversight
ONE-FED has a 97.9% acceptance rate on all initial claims.

Patient Management Process

ONE-FED will see any patient without an approved claim.

Patient is seen by the MD and provides the appropriate medical narrative detailing causation.

Therapy will begin immediately.

Diagnostic imaging will be scheduled accordingly.

Referrals to specialists will be scheduled accordingly.

What About Denials? Two Key Factors.

‣  ONE-FED will initiate any Developmental or Denial of claim process and follow through to the initial acceptance of a claim.

‣ ONE-FED will accept an initially denied claim and help provide adjudication as long as the denial is received at least 60 days prior to the deadline.

Our Mission

  • Build a top-tier provider network.
  • Support the men and women who support us.
  • Eliminate the barriers to comprehensive and compassionate care for federal workers.
  • Work with local unions to establish ONE-FED as the go-to-resource for workers injured on the job.
Never quit until the job is done.

We work hand-in-hand with local union representatives to establish ONE-FED as the go-to resource for workers injured on the job. We do our job, so you can do yours!

THE ONE-FED DIFFERENCE

  • We ONLY treat federal employees, including those without an approved claim.
  • A complete medical narrative detailing the medical causation of injury is the key to an approved claim. We deliver.
  • Trusted by union presidents and RWCAs throughout the country.
  • Physician-owned and operated.
  • 97.3% of our OWCP claims are approved.
  • No charge EVER to the patient.
OWCP help for Union Members

Letters From Union Members

Letters From Union Members

We are proud to be able to assist union leaders with their members’ injuries.

“Dear Dr. Kustin

I’m writing to you regarding the assistance you and your staff have been providing to our injured letter carriers.

With your support, we have been successful in having numerous claims accepted, both initially and through the appeals process.

I greatly appreciate your assistance in preparing the necessary medical narratives to have claims accepted in a timely manner, which allows for proper medical care, receipt of lost wages while recovering and a prompt return to work.”

Jóanne Wright
Regional Workers’ Compensation Assistant
National Association of Letter Carriers

“Dr. Kustin,

This letter is in regard to the assistance you and your team have provided to our injured carriers over the last year.

With your efforts, many members have reached out for your assistance and advice and to get the treatment necessary while awaiting their claims to be accepted by the Department of Labor. This feat alone is a great success in helping the members so as to not delay their claims and possibly create a financial burden while awaiting approval before care.

I appreciate your hands on knowledge with all you have assisted and providing feed back when needed. Your team’s knowledge in providing proper medical care and narratives when needed have been much appreciated.

I am sure your team will continue with providing outstanding service to our members moving forward, helping them to recover and return to work promptly. If I may be of any assistance, please do not hesitate to call me. I look forward to your continued support in being successful in having many claims accepted for the care of letter carriers and their health.

Byron D. Shelton
President
NALC BR 1091
Central FL Letter Carriers